DHL Ghana Limited is a leading provider of transportation, distribution, and courier services in Ghana. With a strong presence in over 200 countries worldwide, DHL has established itself as a trusted name in international shipping. In Ghana, DHL Express handles door-to-door international delivery of documents and parcels, with drop-off at DHL offices and partner service points in Accra, Kumasi, Takoradi and other towns.
When it comes to international shipping, DHL has the expertise and resources to handle your shipment with care. With a network of local teams in various territories, DHL has established customs expertise to navigate the complexities of international shipping. From customs clearance to documentation, DHL takes care of all the necessary steps to ensure a smooth shipping process.
Every DHL Express shipment has a waybill (tracking) number. Enter it on the DHL website or app to follow the parcel from collection to delivery. Our guide on how to track a DHL, FedEx or Aramex parcel in Ghana explains where to find the number and what to do if a parcel is held at customs.
Shipping internationally can be a daunting task, but with DHL’s specialists, you can ship with confidence. Here are some tips and advice to help you prepare and pack your shipment:
DHL Ghana Ltd’s head office is in North Ridge, Accra. In Kumasi, the DHL Express office is at the Kumasi Club Building in Adum. There is also a DHL Express office on Beach Road in Takoradi. The details below come from DHL Ghana’s customer service page and the official DHL service point locator (checked October 2026).
| Office | Address | Phone | Opening hours |
|---|---|---|---|
| DHL Ghana Ltd head office, Accra | House 3, Tabon Loop, North Ridge Crescent, North Ridge, Accra (P.O. Box 207) | 030 221 3090 | Mon–Fri 8:00 am–5:00 pm; Sat 9:00 am–2:00 pm; closed Sundays and public holidays |
| DHL Express Kumasi (Service Point ID GHO001) | Kumasi Club Building, Adum, Kumasi | 030 221 3090 | Mon–Fri 8:00 am–6:00 pm; Sat 9:00 am–2:00 pm; closed Sundays |
| DHL Express Takoradi | 10 Beach Road, Takoradi | 030 221 3090 (DHL Ghana customer service) | Mon–Fri 8:00 am–6:00 pm; Sat 9:00 am–2:00 pm; closed Sundays |
From outside Ghana, the customer service number is +233 302 213090. DHL Ghana lists its lines as 030 221 3090 to 030 221 3097.
DHL’s locator also lists DHL Express Service Points run by partner businesses in Kumasi, including Kumasi City Mall (Asokwa), the KNUST campus commercial area, Kumasi Airport, Asafo Market, Tafo (Ecobank building), Suame Magazine (Kumasi New Road) and Ejisu-Krapa. Opening hours vary, so check the DHL locator before you go. In Koforidua, the listed DHL Express Service Point is opposite the Koforidua Central Police Station.
For more information about DHL Ghana Limited and their services, you can visit their website at www.dhl.com.
To compare DHL with FedEx (IAS Ghana), Aramex and Ghana Post EMS on speed and cost, see our guide to courier and delivery services in Ghana.
